All consultations are free. After accepting our quote, please follow this guide:
1. To ensure consistency in result, always send full pairs of shoes even if just one needs treatment .
2. Ensure your handbag, jacket, purse, or clutch is completely empty; we are not responsible for lost items.
3. Keep mixed materials and coloured items apart with paper to prevent colour migration.
4. Send us a tracking number or traceable shipping information after sending your items.
5. Write your order number on the box and ship to:
G'Old Atelier AB
Marmorgatan 5
118 67 Stockholm - Sweden
6. We prioritise environmentally friendly options; your items will be returned in the same packaging you provided.