Cookie Policy

Effective Date: 22-Oct-2024
Last Updated: 22-Oct-2024

 
What are cookies?
 
How do we use cookies?
 
Types of Cookies we use
 
Manage cookie preferences
Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser's official support documents.

 
SHIPPING INSTRUCTIONS

All consultations are free. After accepting our quote, please follow this guide:

1. To ensure consistency in result, always send full pairs of shoes even if just one needs treatment .

2. Ensure your handbag, jacket, purse, or clutch is completely empty; we are not responsible for lost items.

3. Keep mixed materials and coloured items apart with paper to prevent colour migration.

4. Send us a tracking number or traceable shipping information after sending your items.

5. Write your order number on the box and ship to:

G'Old Atelier AB

Marmorgatan 5

118 67 Stockholm - Sweden

6. We prioritise environmentally friendly options; your items will be returned in the same packaging you provided.

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